Booking an Appointment

We only see patients as referrals from their usual vets. Your first port of call should be your usual vet. They know your pet and will be able to advise whether our services are appropriate for the specific problem.

The referral process begins with your vet contacting us on your behalf by telephone, email or fax. They will provide us with your contact details and we will contact you immediately to arrange a first consultation at your convenience. Most of our vets conduct consultations in the mornings to allow the afternoons for procedures, but we will do our best to accommodate for individual needs.

We will always endeavour to fit emergency cases into our schedule.

Once an appointment has been arranged our reception staff will send you an information pack which should answer any queries you may have. However, should you have any more concerns or questions please feel free to contact us. In the meantime your vet will send us details of any previous history, diagnostic tests and procedures or treatments relating to the animal’s condition.