
Our aim is to provide you with an efficient and easy-to-use referral service, in which we look after your clients in a caring and sympathetic way.
We are very proud of our new facility and encourage you to have a look around.
Veterinary colleagues often join us to “see-practice” and are always most welcome to come along for some free CPD time.
To discuss a case with one of our clinicians please contact us on 01425 485615
To refer a case, please complete a referral form. You can:
Should you require a referral form, either download it from the column on the right or telephone the reception staff who can send one by fax or post.
The referral form should be accompanied by a cover letter and full history including laboratory results and radiographs if possible. This may be done by fax, email or post.
On receipt of the referral form the reception staff will contact your client directly to arrange an appointment. They will also inform you, the referring veterinary surgeon, of the arranged appointment by fax, email or telephone.
To refer an emergency please telephone us on 01425 485615. Telephones are manned 24/7 by nurses and/or interns who will be available to arrange an emergency appointment with the clinician on call. Please note that sometimes it is not possible to provide emergency cover for all our disciplines, but we will do our utmost to ensure excellent service wherever possible.
Please do not fax or email us emergency cases. Although we check these regularly, we cannot guarantee to reply immediately.
Referral for advanced scanning will involve one of the three following possibilities:
(Please note: for options 2 and 3, the images ± report are returned to you promptly to allow you to liaise with your client in a timely manner. If findings are of an urgent nature we will attempt to contact you immediately via telephone. Note that SCVS would not normally communicate findings of the scans to clients referred solely for imaging.)
What clients can expect on the day of the scan:
Our specialists are happy to receive these for interpretation. Please complete the appropriate form (download from column on the right) and enclose together. We offer several levels of service at the following prices:
Please email us on any issue. Emails will be checked at least twice a day Monday to Friday.